Esther Wanjiru Njuguna from Kenya is a dedicated customer-focused individual with a successful background in leadership in the fast-paced aviation industry. With over 20 years' experience in the customer service industry, Esther is adept in assessing and understanding the unique needs of each client and ensuring that the requirements of all stakeholders are effectively aligned and fulfilled. She believes in effective communication as a way to establish and maintain meaningful relationships and exceed clients' expectations. She is a certified real estate professional and is proficient in English, Kiswahili and Kikuyu has lived and worked in UAE for over 10 years.